JJ's Cycle in Watervliet

1397 Broadway, Watervliet, NY 12189, United States

★★★★★
(191 reviews)
Specialties: Motorcycle repair shop
Website
jjscycle.com
Address
1397 Broadway, Watervliet, NY 12189, United States
Plus Code
P7FX+MJ Watervliet, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Closed
Monday
8:30 am–5 pm
Tuesday
8:30 am–5 pm
Wednesday
8:30 am–5 pm
Thursday
8:30 am–5 pm
Friday
8:30 am–5 pm
Saturday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards Credit cards

Reviews

4.6
★★★★★
191 reviews

Most Mentioned

price (20) inspection (18) tire (11) work (4) expectations (2) scam (2) respect (2) happy (2) knowledge (2) fees (2)
5 stars
163
4 stars
9
3 stars
1
2 stars
2
1 stars
16
★★★★★
October 21, 2024

Simply, the best service around.

Review photo
★★★★★
July 13, 2024

Touring back to Canada where I am from, got a nail stuck in my rear tire, these guys were the only shop willing to help on a Saturday, they took me like a member of their family and coffee was great!...I ll be thankful my entire life, thank you so much guys, my canadians fellas will here back from me about this beautiful experience.

Review photo
★★★★★
July 1, 2024

A Friendly group of know how. Professional and helpful. Got my inspection done within 10 min.of just showing up. Awesome advice, and heat wrap. Definitley my new shop for things.

★★★★★
June 25, 2024

Great guys! Super helpful and very friendly. Went out of their way to help me get the correct parts to repair my trike and they've gained a customer for life!

★★★★★
June 21, 2024

Had the opportunity to use the services of JJ twice in the last 2 weeks. Both times, not only the counter man, but the mechanics and owner as well went out of their way to fix the issue and not sell me parts I thought I needed. Stand up business, definitely have my trust. Probably why they’re so busy

May 22, 2024

Everyone gives this place 5 stars which is great. However my money must not be any good here or I’m not part of their “in crowd.” I paid about $500.00 to have my exhaust headers switched. The first problem is that they tried to keep my stock pipes. Upon asking for them back I was told i couldn't have them. After five minutes of arguing with the associate behind the counter she got them back for me. It turns out they were in the middle of hacking it up for scrap. Now I’m out of the money for a stock exhaust and $500.00 I paid. Never mind the fact that none of my bolts were tightened and they fell off on my ride home. Which means that I paid $500.00 for someone else to do the work and then I had to do the work anyways. Thanks for stealing my money, my parts and my time. How can you make good on this?

★★★★★
June 20, 2023

Excellent local shop, highly recommend them, great staff and service. Was on ride from Wyoming to New Hampshire and needed new tires, called around 10am and they had tires available and could work me that day. Wasnt there 15 minutes and had my bike in the shop. Staff was amazing, and owner came out and talked to us, offered food and drink while waiting. Miss quoted me for price on front tire and took the amount off bill. Was done in less than 2 hours and back on the road.

★★★★★
April 5, 2019

Erik and the gang at JJ's Cycle are truly stellar folks. They serve the customer through passionate and reliable service because they recognize that riding could mean your life in more than one sense. Support local service that's worth your hard earned coin!

Review photo
★★★★★
Verified Reviewer
November 19, 2024

Always great service. Friendly staff. They really know what theyre doing. They will take good care of your bike if you bring it there.

★★★★★
Verified Reviewer
November 19, 2024

Great place to get your mc fixed...tuned up and buy parts and merchandise ...not to mention the exellent staff!!

★★★★★
Verified Reviewer
August 19, 2024

Fast friendly service.

★★★★★
Verified Reviewer
July 19, 2024

Walk in and ask for a motorcycle inspection. I was done in 5 minutes. Good customer service and professional .

★★★★★
July 19, 2024

Sweet easy service.

★★★★★
Verified Reviewer
May 19, 2024

Knowledgeable staff, always willing to help

★★★★★
May 19, 2024

Friendly staff and quality work in a timely manner

★★★★★
Verified Reviewer
May 19, 2024

Quick and easy to deal with.

★★★★★
Verified Reviewer
May 19, 2024

Absolutely essential to bike riding in the Capital Area. Buzzy has my lifelong respect, loyalty and love. Oh, I would also let him borrow my bike, if he wanted to. (If you know, you know. )

★★★★★
Verified Reviewer
April 19, 2024

Great work done. Fully trust Buzzy and his staff to keep our Harley running great.

Verified Reviewer
March 19, 2024

This place ripped me off!! Did not perform service I paid for. Brought it in for the 4000mi service. Only got an oil change. Had asked for a K&N air filter and they never changed it. Left dirty OEM in it. Asked to fix mirror. Didnt do it. They left all screws and bolts loose with no lock tight. Didnt even put seat on right. They charged me over $220. DO NOT COME HERE.

★★★★★
Verified Reviewer
March 19, 2024

Fast, walk in state inspection $10

★★★★★
Verified Reviewer
March 19, 2024

Staff was VERY friendly and knowledgeable. Will definitely go back for parts and service!!

★★★★★
Verified Reviewer
March 19, 2024

When you want it done right and in a timely manner, Buzzy and his staff are the people to see. Reasonably priced and service that is second to none. He does exactly as he said he would.

★★★★★
Verified Reviewer
March 19, 2024

BEST MOTORBIKE SHOP IN THE AREA. Stopped in to JJ s to get my bike inspected. Dylan was thorough, & I was on the road in 15 minutes.

★★★★★
Verified Reviewer
March 19, 2024

Great place! Friendly staff. They even invited me to bike night . Whats not to love.

March 19, 2024

Had them mount new tires on brand new rims second said I had them do not only was a very expensive to have tires put on but I scratched my room and didn t wanna do anything about it but still charge me full price

★★★★★
Verified Reviewer
March 19, 2024

Inspection went smoothly. They now have a female mechanic RESPECT.

★★★★★
Verified Reviewer
March 19, 2024

Pulled in with no apparent for inspection, for 2 bikes. Was done in 15 minutes. Spent more time talking with owner then any. Great place, great guys, great service.

★★★★★
March 19, 2024

Great people and great service, I will always return here!

★★★★★
Verified Reviewer
March 19, 2024

Very honest and takes care of things

★★★★★
Verified Reviewer
March 19, 2024

I dont know these people from Adam... but I always get top-notch service, advice, and timely inspections!

★★★★★
Verified Reviewer
March 19, 2024

Nice staff

★★★★★
Verified Reviewer
March 19, 2024

Had a great time here celebrating with JJ,

★★★★★
Verified Reviewer
March 19, 2024

Called about a vintage Ducati carburetor, they were knowledgeable and very honest about expectations. I will be doing business here.

Verified Reviewer
March 19, 2024

Dropped my bike off on a Monday morning for an insurance repair estimate. These rip off artists, held my bike hostage for over a week and then charged me $185 for the privilege. No estimate was provided. When I asked what the hell I paid for they said they could charge me a lot more for storage fees so I just paid their ransom to get my bike back.

★★★★★
March 19, 2024

Great guys in and out inspection no appointment needed

★★★★★
Verified Reviewer
March 19, 2024

The only place in the Capital District that does motorcycle storage for the winter as far as I know.

★★★★★
Verified Reviewer
March 19, 2023

Staff are very friendly, helpful, and knowledgable. Was the closest place to my work for a motorcycle inspection this year, but is now my go-to cycle shop.

★★★★★
Verified Reviewer
March 19, 2023

They changed a tire for me no issues. Would have liked it sooner but its a busy shop so its understandable

★★★★
Verified Reviewer
March 19, 2023

Excellent service

★★★★★
Verified Reviewer
March 19, 2023

Very helpful and experienced

★★★★★
Verified Reviewer
March 19, 2023

Amazing people and mechanics! Do right by me everytime! Only place Ill bring my bike

Verified Reviewer
March 19, 2023

The staff we nice and friendly shop is clean, the only problem I have with them is I had an appointment to drop my bike off for fork seals Friday morning at 9am and I told them. I needed my bike back the same day for a club ride I had for Saturday here it is now Monday still no bike or word when it will be done... Not a happy person if they couldnt do it and get it back to me before Saturday they should have never taken it in.

★★★★★
March 19, 2023

Friendly and very helpful

★★★★★
Verified Reviewer
March 19, 2023

They are very kind, patient, helpful shop. I would recommend them to everyone.

★★★★★
Verified Reviewer
March 19, 2023

My new destination for all my motorcycle needs.

★★★★★
March 19, 2023

Always a great welcome and expert advice on maintaining my 82 fxe shovel

★★★★★
March 19, 2023

Stopped in without appointment for tire replacement. They gave me realistic expectations about timing and then delivered as promised. Friendly staff and good service, I will be going back for any future work. Thank you!

★★★★★
Verified Reviewer
March 19, 2023

Great people

★★★★★
Verified Reviewer
March 19, 2023

Brought my first bike here, these guys were very nice and helpful. Highly recommend them!!!!!

★★★★★
March 19, 2023

I called to ask a few questions I could tell the gentleman who picked up was very busy he was still courteous to answer a few questions. Very professional.

Verified Reviewer
March 19, 2023

Update: DMV cited this shop for violations after receiving my report. If you go here prepare to be NICKELED AND DIMED. I am filing a formal complaint with the DMV (Bureau of Consumer & Facility Services). I was charged $10 for an inspection and told that I couldnt pay with a card because of fees and that I should use their ATM with a$1.75 charge. After paying I respectfully confronted the man at the counter about the increase in price from the usual $6 he claimed that it was because I didnt schedule an appt and that was normal. When I mentioned subtly that I thought it was illegal to do so he immediately reached into the register and tried to refund me the $4 without any hesitation. Because he knew what he was doing was wrong! In an earlier instance they also refused to re-use my existing tire tubes. Mounting two tires on wheels (removed from the bike) cost me $140! Predatory business practice. They will say anything to convince you to part with your money. Take your bike and your money anywhere but J&J. Update 1: after having tires mounted and balanced at JJS I brought bike to another shop for front end vibration. Weights appear to have been installed on the wrong side of the tire causing severe vibrations at 40mph! Now that it has been serviced by a reputable shop (JSC motorsports) its rides perfectly again. JJs appears totally inept or to have deliberately sabataged my bike. Update 2: I have attached a picture showing that JJs cycle was indeed found guilty and cited by the DMV for violating NYS inspection laws. Another reviewer is claiming that for some reason I decided to make all of this up as if I have nothing better to do with my time... Rest assured I wanted nothing more than to find an honest mechanic that I could pay fairly for their services. Please take your hard earned money somewhere else! This corrupt and predatory shop think so little of its customers that it would stoop to such lows as over charging for an inspection. Inspections dont make money I know! But they can often lead to further repairs and income. I am beyond happy with the service I received at JSC Motorsports on central in Albany. They have great communication and all staff are friendly and very knowledgeable.

★★★★★
Verified Reviewer
March 19, 2023

Great job on my Harley

★★★★★
Verified Reviewer
March 19, 2023

We bought a goldwing trike..

★★★★★
March 19, 2022

Great service ...very professional staff

★★★★★
March 19, 2022

They are always a pleasure to work with. Explained everything in detail that was being done to my bike. Top notch.....

★★★★★
Verified Reviewer
March 19, 2022

I took my ninja c300 and they did oil change and chain adjustment.i like they service,they honest and dont give u the run around,,Ill definitely like them , guy up front is very kind.

★★★★★
March 19, 2022

Very nice people. Easy to get the right parts for your motorcycle

★★★★★
March 19, 2022

They are the best!

★★★★★
March 19, 2022

Courtesy and good service

March 19, 2022

I dont know how is change rear Tire 72$ already I give them just the rims and the tire .... Thats tire cost me 107$ on line This is last time for me to go over ....

★★★★★
Verified Reviewer
March 19, 2022

Fast friendly staff who are experienced and knowledgeable on parts, motorcycles and services. Definitely recommended

★★★★★
Verified Reviewer
March 19, 2022

Got a rear tire replacement and it went smoothly without issue.

★★
Verified Reviewer
March 19, 2022

Great if you need an air filter. I need a mechanic.

★★★★★
Verified Reviewer
March 19, 2022

Great night at bike night.

Verified Reviewer
March 19, 2022

Terrible customer service. Phone agent was rude and unprofessional. At first he said price is $85 then he said it h wait now it s $130. Avoid this place at all cost.

★★★★★
March 19, 2022

Friendly and knowledgeable staff with skilled technicians and fair pricing what more could you ask for..

★★★★★
March 19, 2022

Always take good care of me.

★★★★★
March 19, 2022

Excellent service and knowledge!!! Just overall good people as well!!! Highly recommend!

★★★★★
Verified Reviewer
March 19, 2022

Best place for motorcycles!

★★★★★
March 19, 2022

Honest people. Excellent service, I take my bike here for repairs and storage. I hope they are around for a long time more. Thank you Buzzy!

★★★★★
Verified Reviewer
March 19, 2022

Had the part we needed, fast, friendly, and knowledgeable staff.

★★★★★
Verified Reviewer
March 19, 2022

See Buzzy. Hes the best!

★★★★★
March 19, 2021

Very friendly and quick for inspection

★★★★★
Verified Reviewer
March 19, 2021

Best motorcycle shop in the Capital District

★★★★★
March 19, 2021

Great customer service. Had my bike back same day. Great price on labor. Eric was very knowledgeable. I am going back

★★★★★
Verified Reviewer
March 19, 2021

Great atmosphere and pleasurable to deal with.

★★★★★
Verified Reviewer
March 19, 2021

Id give em 6 stars if I could. That kinda says it all

★★★★★
Verified Reviewer
March 19, 2021

Really Kool place if you like motorcycles and I like motorcycles they got my part in a couple of days cant wait to see this place when Im not working

★★★★★
Verified Reviewer
March 19, 2021

Great service very knowledgeable awesome people

★★★★★
Verified Reviewer
March 19, 2020

Great people

★★★★★
Verified Reviewer
March 19, 2020

These guys know this stuff and have pretty good prices too for any accessory may need for your bike

★★★★★
Verified Reviewer
March 19, 2020

Ive been to a few places in the past, for my bike, and JJs is superior by far. Great customer service, the prices were reasonable and the workmanship was stellar. They were completely up front with everything that they were doing, and most importantly they didnt try to push unnecessary sales on me like a lot of other places did.... I will definitely be back.

★★★★★
March 19, 2020

Bought a motorcycle

★★★★★
Verified Reviewer
March 19, 2020

Fantastic service , knowledgeable techs, fair prices. If your having motorcycle issues in Albany NY area well worth a visit. Great group of guys. Victory Rider

★★★★★
March 19, 2020

Great local bike shop..

★★★★★
March 19, 2020

Great, as always!

★★★★★
Verified Reviewer
March 19, 2020

Excellent service and staff. Buzzy and Erik are honest and direct. Definitely will return for future service should the need arise.

★★★★★
Verified Reviewer
March 19, 2020

Very helpful and affordable with no wait inspection and battery

★★★★★
Verified Reviewer
March 19, 2020

Always good service and good work,reliable and affordable

Verified Reviewer
March 19, 2020

Terrible attitude. They refused to Work on my friends motorcycle because we were not going through insurance. Obviously they are up to no good there and trying to scam insurance companies.

★★★★★
Verified Reviewer
March 19, 2020

Great place. Great service

★★★★★
March 19, 2020

Very quick service and personable staff.

★★★★★
Verified Reviewer
March 19, 2020

If they dont have it, it doesnt exist- knowledge staff, fast service

★★★★★
Verified Reviewer
March 19, 2020

Took my bike here for new tires and service. The team was friendly, prices were decent and the work was done right. It was my first time at JJs and Ill be back again. They even invited me back for bike night. Great shop, great team.

★★★★★
March 19, 2020

Awsome place good prices and excellent workmanship

★★★★★
Verified Reviewer
March 19, 2020

Good work and frriendly

★★★★★
March 19, 2020

Went thru a rebuild for a rocket last year...came to jjs to order a few parts and it was kinda a hassle due to it not being a rocket based store. Staff went out of their way to order the parts and find the cheapest but best brands and told me about some brands that i didnt know too much about.

★★★★★
March 19, 2020

Nice

★★★★★
March 19, 2020

Awesome folks, very welcoming and helpful. Will help you diagnose and solve your problem with minimal out-of-pocket cost.

★★★★
March 19, 2019

I stopped by to get a new mirror for my bike. It was the first time going into this business. I found them friendly, attentive and they helped me find a suitable replacement on ebay when they didnt have the part in stock, even gave me print out of page so I could buy on ebay. I would go to them again.

★★★★★
Verified Reviewer
March 19, 2019

Easy to find nice people to do business with,I would highly recommend jjs for all your cycle questions and work.

★★★★★
Verified Reviewer
March 19, 2019

Went for motorcycle inspection, they were able to take me at 5:20pm after work witch was awesome. Smooth easy process, will be back.

★★★★★
Verified Reviewer
March 19, 2019

Went in for an inspection, all was well.

★★★★★
Verified Reviewer
March 19, 2019

This place has a great team. Always fun to go in and shop, visit, and get service work done. Thank you

★★★★★
Verified Reviewer
March 19, 2019

Great business. Does a lot for the community. Buzzy is a great guy and fun to hang out with. Try the JJs bike night sometime. Great time.

March 19, 2019

This place was completely dishonest with their work. They overcharge customers because they have to make more money. This was in response to a deal that was in place before service was completed.

★★★★★
Verified Reviewer
March 19, 2019

Love it

March 19, 2019

They definitely overcharge their customers! I had my rear tire change and inspection that caused over $200 for an $100 tire.

★★★★★
Verified Reviewer
March 19, 2019

Best for service , parts and custom work love the owners wonderful people!

March 19, 2018

I was told a firm $65 dollars per wheel for a tire mount and balance.. bringing the wheels and tires to them for convenience. Factory rejects and new policy, supposedly. Couldnt even schedule a next day apt. I will use the zip tie method, skip, sounds like a ripoff and company in need of new management.

March 19, 2018

Charge a fee to have a inspection, scam!!!

★★★★
Verified Reviewer
March 19, 2018

Great people and service

★★★★★
Verified Reviewer
March 19, 2018

Great guys, great service

★★★★★
Verified Reviewer
March 19, 2018

They always try to fit you in. They are very friendly and knowledgeable. Head and shoulders above competitors. They have my loyalty!

★★★★★
Verified Reviewer
March 19, 2018

Good bunch of guys, had a few of my motorcycles inspected, no issues, no nonsense, in and out!

★★★★★
Verified Reviewer
March 19, 2017

Was In and Out of the place in 30 mins. No BS, no expensive parts being offered. Quick, perfect, friendly and to the point service.

★★★★★
March 19, 2017

Fast quick oil change on a sat and a VERY reasonable price!! Erics a cool dude

★★★★★
March 19, 2016

great place great prices,great people. if you want quality work with a professional and friendly attitude J Js is the place to go.

★★★★★
March 19, 2016

Real nice people to work with on counter and shop

★★★★★
March 19, 2016

Awesome Service ! Eric, Buzzy and crew are great ! No BS, They listen to what thier customers want and make great recomendations ! My nephew now brings his bike here.......from Poughkeepsie ! Keep up the Great Work guys !

★★★★★
March 19, 2016

Went for an inspection....I was in and out within 10min. Great service, friendly and polite staff....just awesome!

★★★★★
March 19, 2015

These guys are the best!

★★★★★
Verified Reviewer
March 19, 2014

I have not dealt with many other bike shops but the guys at JJs are great. They do not try to oversell you on merchandise, parts, service, etc. On more than one occasion, they have told me I didnt need a particular service or didnt need a more expensive part that was available. I am scheduled to pick my bike up from them in a couple of weeks after storing it there for the winter. As far as I am concerned, for all the services they perform as part of the storage, it is well worth the cost! They are my first stop whenever I need parts, service, etc.