1397 Broadway, Watervliet, NY 12189, United States
Simply, the best service around.
Touring back to Canada where I am from, got a nail stuck in my rear tire, these guys were the only shop willing to help on a Saturday, they took me like a member of their family and coffee was great!...I ll be thankful my entire life, thank you so much guys, my canadians fellas will here back from me about this beautiful experience.
A Friendly group of know how. Professional and helpful. Got my inspection done within 10 min.of just showing up. Awesome advice, and heat wrap. Definitley my new shop for things.
Great guys! Super helpful and very friendly. Went out of their way to help me get the correct parts to repair my trike and they've gained a customer for life!
Had the opportunity to use the services of JJ twice in the last 2 weeks. Both times, not only the counter man, but the mechanics and owner as well went out of their way to fix the issue and not sell me parts I thought I needed. Stand up business, definitely have my trust. Probably why they’re so busy
Everyone gives this place 5 stars which is great. However my money must not be any good here or I’m not part of their “in crowd.” I paid about $500.00 to have my exhaust headers switched. The first problem is that they tried to keep my stock pipes. Upon asking for them back I was told i couldn't have them. After five minutes of arguing with the associate behind the counter she got them back for me. It turns out they were in the middle of hacking it up for scrap. Now I’m out of the money for a stock exhaust and $500.00 I paid. Never mind the fact that none of my bolts were tightened and they fell off on my ride home. Which means that I paid $500.00 for someone else to do the work and then I had to do the work anyways. Thanks for stealing my money, my parts and my time. How can you make good on this?
Excellent local shop, highly recommend them, great staff and service. Was on ride from Wyoming to New Hampshire and needed new tires, called around 10am and they had tires available and could work me that day. Wasnt there 15 minutes and had my bike in the shop. Staff was amazing, and owner came out and talked to us, offered food and drink while waiting. Miss quoted me for price on front tire and took the amount off bill. Was done in less than 2 hours and back on the road.
Erik and the gang at JJ's Cycle are truly stellar folks. They serve the customer through passionate and reliable service because they recognize that riding could mean your life in more than one sense. Support local service that's worth your hard earned coin!
Always great service. Friendly staff. They really know what theyre doing. They will take good care of your bike if you bring it there.
Great place to get your mc fixed...tuned up and buy parts and merchandise ...not to mention the exellent staff!!
Fast friendly service.
Walk in and ask for a motorcycle inspection. I was done in 5 minutes. Good customer service and professional .
Sweet easy service.
Knowledgeable staff, always willing to help
Friendly staff and quality work in a timely manner
Quick and easy to deal with.
Absolutely essential to bike riding in the Capital Area. Buzzy has my lifelong respect, loyalty and love. Oh, I would also let him borrow my bike, if he wanted to. (If you know, you know. )
Great work done. Fully trust Buzzy and his staff to keep our Harley running great.
This place ripped me off!! Did not perform service I paid for. Brought it in for the 4000mi service. Only got an oil change. Had asked for a K&N air filter and they never changed it. Left dirty OEM in it. Asked to fix mirror. Didnt do it. They left all screws and bolts loose with no lock tight. Didnt even put seat on right. They charged me over $220. DO NOT COME HERE.
Fast, walk in state inspection $10
Staff was VERY friendly and knowledgeable. Will definitely go back for parts and service!!
When you want it done right and in a timely manner, Buzzy and his staff are the people to see. Reasonably priced and service that is second to none. He does exactly as he said he would.
BEST MOTORBIKE SHOP IN THE AREA. Stopped in to JJ s to get my bike inspected. Dylan was thorough, & I was on the road in 15 minutes.
Great place! Friendly staff. They even invited me to bike night . Whats not to love.
Had them mount new tires on brand new rims second said I had them do not only was a very expensive to have tires put on but I scratched my room and didn t wanna do anything about it but still charge me full price
Inspection went smoothly. They now have a female mechanic RESPECT.
Pulled in with no apparent for inspection, for 2 bikes. Was done in 15 minutes. Spent more time talking with owner then any. Great place, great guys, great service.
Great people and great service, I will always return here!
Very honest and takes care of things
I dont know these people from Adam... but I always get top-notch service, advice, and timely inspections!
Nice staff
Had a great time here celebrating with JJ,
Called about a vintage Ducati carburetor, they were knowledgeable and very honest about expectations. I will be doing business here.
Dropped my bike off on a Monday morning for an insurance repair estimate. These rip off artists, held my bike hostage for over a week and then charged me $185 for the privilege. No estimate was provided. When I asked what the hell I paid for they said they could charge me a lot more for storage fees so I just paid their ransom to get my bike back.
Great guys in and out inspection no appointment needed
The only place in the Capital District that does motorcycle storage for the winter as far as I know.
Staff are very friendly, helpful, and knowledgable. Was the closest place to my work for a motorcycle inspection this year, but is now my go-to cycle shop.
They changed a tire for me no issues. Would have liked it sooner but its a busy shop so its understandable
Excellent service
Very helpful and experienced
Amazing people and mechanics! Do right by me everytime! Only place Ill bring my bike
The staff we nice and friendly shop is clean, the only problem I have with them is I had an appointment to drop my bike off for fork seals Friday morning at 9am and I told them. I needed my bike back the same day for a club ride I had for Saturday here it is now Monday still no bike or word when it will be done... Not a happy person if they couldnt do it and get it back to me before Saturday they should have never taken it in.
Friendly and very helpful
They are very kind, patient, helpful shop. I would recommend them to everyone.
My new destination for all my motorcycle needs.
Always a great welcome and expert advice on maintaining my 82 fxe shovel
Stopped in without appointment for tire replacement. They gave me realistic expectations about timing and then delivered as promised. Friendly staff and good service, I will be going back for any future work. Thank you!
Great people
Brought my first bike here, these guys were very nice and helpful. Highly recommend them!!!!!
I called to ask a few questions I could tell the gentleman who picked up was very busy he was still courteous to answer a few questions. Very professional.
Update: DMV cited this shop for violations after receiving my report. If you go here prepare to be NICKELED AND DIMED. I am filing a formal complaint with the DMV (Bureau of Consumer & Facility Services). I was charged $10 for an inspection and told that I couldnt pay with a card because of fees and that I should use their ATM with a$1.75 charge. After paying I respectfully confronted the man at the counter about the increase in price from the usual $6 he claimed that it was because I didnt schedule an appt and that was normal. When I mentioned subtly that I thought it was illegal to do so he immediately reached into the register and tried to refund me the $4 without any hesitation. Because he knew what he was doing was wrong! In an earlier instance they also refused to re-use my existing tire tubes. Mounting two tires on wheels (removed from the bike) cost me $140! Predatory business practice. They will say anything to convince you to part with your money. Take your bike and your money anywhere but J&J. Update 1: after having tires mounted and balanced at JJS I brought bike to another shop for front end vibration. Weights appear to have been installed on the wrong side of the tire causing severe vibrations at 40mph! Now that it has been serviced by a reputable shop (JSC motorsports) its rides perfectly again. JJs appears totally inept or to have deliberately sabataged my bike. Update 2: I have attached a picture showing that JJs cycle was indeed found guilty and cited by the DMV for violating NYS inspection laws. Another reviewer is claiming that for some reason I decided to make all of this up as if I have nothing better to do with my time... Rest assured I wanted nothing more than to find an honest mechanic that I could pay fairly for their services. Please take your hard earned money somewhere else! This corrupt and predatory shop think so little of its customers that it would stoop to such lows as over charging for an inspection. Inspections dont make money I know! But they can often lead to further repairs and income. I am beyond happy with the service I received at JSC Motorsports on central in Albany. They have great communication and all staff are friendly and very knowledgeable.
Great job on my Harley
We bought a goldwing trike..
Great service ...very professional staff
They are always a pleasure to work with. Explained everything in detail that was being done to my bike. Top notch.....
I took my ninja c300 and they did oil change and chain adjustment.i like they service,they honest and dont give u the run around,,Ill definitely like them , guy up front is very kind.
Very nice people. Easy to get the right parts for your motorcycle
They are the best!
Courtesy and good service
I dont know how is change rear Tire 72$ already I give them just the rims and the tire .... Thats tire cost me 107$ on line This is last time for me to go over ....
Fast friendly staff who are experienced and knowledgeable on parts, motorcycles and services. Definitely recommended
Got a rear tire replacement and it went smoothly without issue.
Great if you need an air filter. I need a mechanic.
Great night at bike night.
Terrible customer service. Phone agent was rude and unprofessional. At first he said price is $85 then he said it h wait now it s $130. Avoid this place at all cost.
Friendly and knowledgeable staff with skilled technicians and fair pricing what more could you ask for..
Always take good care of me.
Excellent service and knowledge!!! Just overall good people as well!!! Highly recommend!
Best place for motorcycles!
Honest people. Excellent service, I take my bike here for repairs and storage. I hope they are around for a long time more. Thank you Buzzy!
Had the part we needed, fast, friendly, and knowledgeable staff.
See Buzzy. Hes the best!
Very friendly and quick for inspection
Best motorcycle shop in the Capital District
Great customer service. Had my bike back same day. Great price on labor. Eric was very knowledgeable. I am going back
Great atmosphere and pleasurable to deal with.
Id give em 6 stars if I could. That kinda says it all
Really Kool place if you like motorcycles and I like motorcycles they got my part in a couple of days cant wait to see this place when Im not working
Great service very knowledgeable awesome people
Great people
These guys know this stuff and have pretty good prices too for any accessory may need for your bike
Ive been to a few places in the past, for my bike, and JJs is superior by far. Great customer service, the prices were reasonable and the workmanship was stellar. They were completely up front with everything that they were doing, and most importantly they didnt try to push unnecessary sales on me like a lot of other places did.... I will definitely be back.
Bought a motorcycle
Fantastic service , knowledgeable techs, fair prices. If your having motorcycle issues in Albany NY area well worth a visit. Great group of guys. Victory Rider
Great local bike shop..
Great, as always!
Excellent service and staff. Buzzy and Erik are honest and direct. Definitely will return for future service should the need arise.
Very helpful and affordable with no wait inspection and battery
Always good service and good work,reliable and affordable
Terrible attitude. They refused to Work on my friends motorcycle because we were not going through insurance. Obviously they are up to no good there and trying to scam insurance companies.
Great place. Great service
Very quick service and personable staff.
If they dont have it, it doesnt exist- knowledge staff, fast service
Took my bike here for new tires and service. The team was friendly, prices were decent and the work was done right. It was my first time at JJs and Ill be back again. They even invited me back for bike night. Great shop, great team.
Awsome place good prices and excellent workmanship
Good work and frriendly
Went thru a rebuild for a rocket last year...came to jjs to order a few parts and it was kinda a hassle due to it not being a rocket based store. Staff went out of their way to order the parts and find the cheapest but best brands and told me about some brands that i didnt know too much about.
Nice
Awesome folks, very welcoming and helpful. Will help you diagnose and solve your problem with minimal out-of-pocket cost.
I stopped by to get a new mirror for my bike. It was the first time going into this business. I found them friendly, attentive and they helped me find a suitable replacement on ebay when they didnt have the part in stock, even gave me print out of page so I could buy on ebay. I would go to them again.
Easy to find nice people to do business with,I would highly recommend jjs for all your cycle questions and work.
Went for motorcycle inspection, they were able to take me at 5:20pm after work witch was awesome. Smooth easy process, will be back.
Went in for an inspection, all was well.
This place has a great team. Always fun to go in and shop, visit, and get service work done. Thank you
Great business. Does a lot for the community. Buzzy is a great guy and fun to hang out with. Try the JJs bike night sometime. Great time.
This place was completely dishonest with their work. They overcharge customers because they have to make more money. This was in response to a deal that was in place before service was completed.
Love it
They definitely overcharge their customers! I had my rear tire change and inspection that caused over $200 for an $100 tire.
Best for service , parts and custom work love the owners wonderful people!
I was told a firm $65 dollars per wheel for a tire mount and balance.. bringing the wheels and tires to them for convenience. Factory rejects and new policy, supposedly. Couldnt even schedule a next day apt. I will use the zip tie method, skip, sounds like a ripoff and company in need of new management.
Charge a fee to have a inspection, scam!!!
Great people and service
Great guys, great service
They always try to fit you in. They are very friendly and knowledgeable. Head and shoulders above competitors. They have my loyalty!
Good bunch of guys, had a few of my motorcycles inspected, no issues, no nonsense, in and out!
Was In and Out of the place in 30 mins. No BS, no expensive parts being offered. Quick, perfect, friendly and to the point service.
Fast quick oil change on a sat and a VERY reasonable price!! Erics a cool dude
great place great prices,great people. if you want quality work with a professional and friendly attitude J Js is the place to go.
Real nice people to work with on counter and shop
Awesome Service ! Eric, Buzzy and crew are great ! No BS, They listen to what thier customers want and make great recomendations ! My nephew now brings his bike here.......from Poughkeepsie ! Keep up the Great Work guys !
Went for an inspection....I was in and out within 10min. Great service, friendly and polite staff....just awesome!
These guys are the best!
I have not dealt with many other bike shops but the guys at JJs are great. They do not try to oversell you on merchandise, parts, service, etc. On more than one occasion, they have told me I didnt need a particular service or didnt need a more expensive part that was available. I am scheduled to pick my bike up from them in a couple of weeks after storing it there for the winter. As far as I am concerned, for all the services they perform as part of the storage, it is well worth the cost! They are my first stop whenever I need parts, service, etc.