Privacy Policy

1. Introduction

bestautobodyandtowing.com ("we" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

This Privacy Policy complies with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.

2. Information We Collect

2.1 Information You Provide

Name and email when submitting reviews or contacting us
Content of reviews and ratings you submit
Information provided through our contact form
Auto body shop business suggestions and corrections you submit

2.2 Information Automatically Collected

IP address and browser information
Device information
Usage data and cookies
Location data (if enabled on your device)

2.3 Auto Body Shop Information

We collect and display publicly available information about auto body shops from sources such as Google Maps, official business websites, and public business directories.

3. How We Use Your Information

Service Provision

Maintain and improve our platform
Process and display reviews
Update auto shop business information

Communication

Respond to inquiries
Send service updates
Provide customer support

4. Information Sharing

We do not sell your personal information. We may share information with:

Service providers who help operate our website
Analytics providers (using anonymized data)
Law enforcement when required by law
Third parties with your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we cannot guarantee absolute security, we ensure your data is protected according to industry standards.

6. Your Rights

Under applicable privacy laws, you have the right to:

Access your personal information
Correct inaccurate data
Request data deletion

Withdraw consent
File a complaint
Request data portability

7. Cookies and Tracking

We use cookies and similar technologies to:

Maintain essential website functionality
Analyze user behavior (anonymized)
Remember your preferences
Improve user experience

You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.

8. Changes to this Policy

We may periodically update this Privacy Policy. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes indicates acceptance of the updated policy.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]

You may also file a complaint with the Federal Trade Commission (FTC) if you have concerns about our privacy practices.